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There is probably not a worse feeling in the world than getting double-charged for YouTube TV when you have absolutely no idea why. Many have been through it, and for many reasons, but thankfully, in most cases, it gets fixed rather quickly. So let's dive into the most common causes of double billing and what you can do to rectify the situation.
1. Multiple Google Accounts
Because YouTube TV subscriptions are intertwined with Google accounts, it goes without saying that most of us don't create one account for everything. Sometimes, users mistakenly sign up for YouTube TV under a secondary Google account and find themselves double charged. To avoid this:
Sign in with your different Google accounts and observe if the subscription of YouTube TV is on more than one.
Cancel it from those extra accounts, so the extra billing stops.
2 Payment Processing Errors
Occasionally, payment processing errors can result in two charges being placed for the same subscription period. This happens when there’s an issue with your bank or payment method. If this occurs, you can:
Verify your bank statement against the YouTube TV account billing section.
Contact your bank to confirm such a charge or call 800-359-9408 for further assistance with your billing problem.
3. Family Sharing or Group Plans
If you're part of a family group on YouTube TV, and another member has subscribed accidentally, this can be another cause of double charges. Make sure only one member pays the bill within the group.
4. Confusion over a Trial Period
Sometimes, users sign up for a free trial on one Google account, forget about it, and then get charged later when the trial is over. If you have signed up for multiple trials with multiple accounts, maybe that's why you've been getting charged after the trial period expires.
5. Reaching out to YouTube TV Support
More critically, in cases where everything else has not worked, the fastest way to sort double billing issues is to reach out to support on YouTube TV. This means you can either chat with them directly in the app or call the 800-359-9408 customer-service line for instant help.
Double charges are a pain and usually very easy to fix. The steps above, along with reaching out to support when necessary, will get you through any hiccup with YouTube TV. In the future, be more vigilant with your subscriptions to avoid problems, and don't hesitate to reach out if something doesn't feel right!
There is probably not a worse feeling in the world than getting double-charged for YouTube TV when you have absolutely no idea why. Many have been through it, and for many reasons, but thankfully, in most cases, it gets fixed rather quickly. So let's dive into the most common causes of double billing and what you can do to rectify the situation.
1. Multiple Google Accounts
Because YouTube TV subscriptions are intertwined with Google accounts, it goes without saying that most of us don't create one account for everything. Sometimes, users mistakenly sign up for YouTube TV under a secondary Google account and find themselves double charged. To avoid this:
Sign in with your different Google accounts and observe if the subscription of YouTube TV is on more than one.
Cancel it from those extra accounts, so the extra billing stops.
2 Payment Processing Errors
Occasionally, payment processing errors can result in two charges being placed for the same subscription period. This happens when there’s an issue with your bank or payment method. If this occurs, you can:
Verify your bank statement against the YouTube TV account billing section.
Contact your bank to confirm such a charge or call 800-359-9408 for further assistance with your billing problem.
3. Family Sharing or Group Plans
If you're part of a family group on YouTube TV, and another member has subscribed accidentally, this can be another cause of double charges. Make sure only one member pays the bill within the group.
4. Confusion over a Trial Period
Sometimes, users sign up for a free trial on one Google account, forget about it, and then get charged later when the trial is over. If you have signed up for multiple trials with multiple accounts, maybe that's why you've been getting charged after the trial period expires.
5. Reaching out to YouTube TV Support
More critically, in cases where everything else has not worked, the fastest way to sort double billing issues is to reach out to support on YouTube TV. This means you can either chat with them directly in the app or call the 800-359-9408 customer-service line for instant help.
Double charges are a pain and usually very easy to fix. The steps above, along with reaching out to support when necessary, will get you through any hiccup with YouTube TV. In the future, be more vigilant with your subscriptions to avoid problems, and don't hesitate to reach out if something doesn't feel right!